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Faq

Frequently Asked Questions

8/15 Update: Learn more about exciting changes happening at Rose & Rex!

Past orders (Orders Placed before 8/15/22)

All orders placed before this day will be fulfilled and shipped using the method input at checkout. Please note, all orders placed on or before this date are final sale. For any questions or concerns please drop us a line at care@roseandrex.com.

Delivery

We can’t wait for you to play (& learn)! All orders are processed within 24 hours and emailed directly to the address entered at checkout.

Returns

As noted on each product page, all of our resources are digital downloads for final sale only. Given the nature of these digital products, all sales are ineligible for returns.

Interested in these resources for your school or program?

We love working with educators, caregivers and corporations. Please email us for school or company packages at care@roseandrex.com.

Are digital products printable?

Yes! While some families choose to use these resources exclusively on screen, each product is optimized for printing. Drop us a line at care@roseandrex.com with any questions.

The ideas presented in our digital products are educational resources and are not substitutes for professional medical treatment or advice.

Where did your toys go?

Our collection of carefully curated toys has found a new home at Oompa and Bella Luna. Learn more here!

Contact Us

Need to return something? Question about your order?
Please send a message to care@roseandrex.com

For press inquiries, please send a message to press@roseandrex.com